Newton Wellesley Orthopedic Associates :: www.nwoa.com
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Newton Wellesley Orthopedic Associates :: Patient Information
Prescriptions & Medications
Payment & Billing
Insurance
Motor Vehicle Accidents/Personal Injury
X-Ray Information
Online Patient Registration

Prescriptions & Medications
Many orthopedic conditions require the use of medications to control pain and inflammation. If you have any questions regarding your medication, or if you need a medication refilled, please feel free to call us during our regular office hours.

NO PRESCRIPTIONS WILL BE FILLED AT NIGHT OR ON WEEKENDS. To ensure that you have your medication when you need it, YOU MUST ALLOW 24 HOURS FOR MEDICATION REFILLS TO BE PHONED TO YOUR PHARMACY (narcotic medications cannot be phoned in and require an office visit.)

Please have the telephone number of your pharmacy available when you call for a refill.

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Payment & Billing
By paying for services at the time of your visit, you will help us to keep down the cost of your medical care. Our fees are based on standard guidelines, and include time spent in consultation, examination, and review of your x-ray and lab studies.

We would appreciate your prompt payment of any balances due.

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Insurance
We understand that medical insurance can sometimes be intimidating and confusing to the patient. Our staff will do their best to help you understand the insurance process, and will be glad to answer any questions that you might have. Some companies pay fixed allowances for certain procedures, and others pay a percentage of the charge.

It is your responsibility to pay any deductible amount, co-insurance, or any other balance not paid by your insurance company.

If your insurance carrier requires that you obtain a referral from your primary care physician, it is your responsibility to provide us with a valid referral number at the time of your visit. If no referral number is available, you will be asked to sign a waiver stating that you are aware of your financial responsibility for our service if we do not receive your insurance referral from your primary care physician.

Workers' Compensation:
If you should sustain an injury at your workplace, we would be happy to evaluate and treat your injury. You must provide our billing department with the necessary forms from your employer and your workers' compensation insurance carrier. If we do not receive the information, you will be responsible for payment at your visit.

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Motor Vehicle Accidents/Personal Injury
We are happy to care for those injured in an accident. In the case of a motor vehicle accident, patients must provide our billing department with all motor vehicle insurance information as well as health insurance information in advance of their appointment. This will permit our billing department to secure confirmation that the motor vehicle insurance company or your health insurance will cover patient's medical expenses which were incurred as a result of the accident.

For personal injury or slip and fall accidents, payment is due from the patient on the day of the visit and is not contingent upon the status or outcome of the liability case.

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X-Ray Information
As a convenience to our patients, we have fully equipped, state of the art x-ray suites in our offices.

If x-rays, MRIs or CT scans have previously been taken, we request that you bring the films and reports along for your visit.

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Online Patient Registration
Click here to complete our online registration form.

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